Charlita

Support

Last updated: 2026-08-02

I did not get my sign-in code

Check spam for an email from hola@charlita.app. The code works on any device: request it on one, type it on another. Codes expire after an hour, so request a fresh one if in doubt.

Something in a lesson looks wrong

Every sentence has a small report button. One tap sends it to us with its context. We review every report.

My progress did not save

Charlita keeps finished lessons safe even offline and retries on your next visit. If the finish screen shows a retry chip, tapping it saves immediately.

Delete my account

Settings, then Your data, then Delete my account. It is immediate and permanent. You can download your data first from the same place.

Anything else

Write to hola@charlita.app and a human answers.